You agree that if you do not arrive on the start date of your booking, you will be liable for the full payment.

You agree that should you return from holiday early and decide to collect your dog before the end of your booking, you will not be entitled to any refund of payment.

In the unlikely event of illness or other circumstances resulting in a reduced stay with us, the total booking fee is still due and you will not be entitled to a refund or part refund.

You agree that if you cancel giving less than 14 days notice the total fee is due.

You agree that if you cancel your booking you will lose your full deposit.

Refunds will be paid up to 30 days after the date of cancellation.